FAQ

How much can I borrow? How much will be my repayments?

Don’t worry, we will do the numbers for you. All those questions can be answered by simply clicking on our calculator section at the top of this page.

What is a mortgage broker?

We are the liaison between the customer (you) and the banks. We understand that you are busy and buying a home can be complicated so we take the time to understand your situation, negotiate the loan on your behalf, do all the legwork on researching hundreds of options available, and then guide you through the application and settlement process.

How do mortgage brokers get paid?

Rest assured, there is no cost to you. We do all the research, find a solution to your financial needs and once your loan settles, we receive a payment direct from the lender whom you obtained finance from much the same way a bank would’ve paid a branch staff member to help you. We believe in full transparency and will disclose our commission in the credit proposal at the application stage.

Why should I use a mortgage broker if I can go straight to the bank?

A common misconception is that you can get a better deal by going directly to your bank. Do you think your bank will tell you if there is a better deal with another lender? We have over 30 lenders in our panel and we get them to compete for your business so you can be confident we are going to find the best solution to your needs at no cost to you.

What happens after my loan settles?

We understand that your life will change along the way so our relationship does not end once you have settled your loan. We want to be your go-to person for all your future financial needs and can review your current situation on an annual basis to ensure you still have the best loan for your needs.

How long does it take to get a home loan approved?

The process will vary depending on your situation or the lender we choose. We always allow 1-5 business days but if you are in a hurry to get approved because you are going to an auction or simply found a property you love please let us know so we can prioritise your application.

How does applying for a loan work?

You can start by completing our online assessment or calling us. We will then collate all your information and do the research to find a solution tailored to your needs. Once we know which lender you would like to proceed with, we will lodge the application and guide you every step-of-the-way until settlement.

How do you research the best loan for me?

We are independent of the banks so you can rest assured that we’ll find you the best deal out there. We will take into consideration rate, product, flexibility and future plans to ensure we find a solution that is tailored to your unique financial circumstance.

How can you find us?

We are based in Sydney NSW so if you are in Sydney we can come and meet you at home or work. If you are outside Sydney we can still help help online or over the phone.

Can you help me find a property?

Our services are primarily to assist you with the right loan structure and to find the best option that suit your needs when buying your property, however, we can also put you in touch with buyers agents or real estate agents that can support you in finding your next investment property or your dream home.

Why is SIMPLIFY different?

Our selling proposition is to always be a “face to face” broker business where we meet our clients in person every step of the way (Application to Loan Settlement). Simplify Finance has a combined 15 years of industry expertise and we pride ourselves in being a customer’s first point of contact for all their banking needs while offering a “Relationship Manager” type style of service to focus on after-settlement service. Where we have found customer service lacking in so many business’, our goal is to show you how important you are to us every step of the way.